MEET robert Eriksson
As Head of Engineering at Lloyds Banking Group, Robert is excited about the impact he and his team are creating for millions of customers across the country. With 20 million online banking customers, a digital engineering career with the Group gives him the opportunity to make a difference to approximately 30 percent of the population – which means he can truly help Britain prosper.
However, Robert knows that technology is just an enabler; true change has to begin with people and culture for the Group to continue as a customer-led business and be able to respond quickly to their ever-changing needs. That’s why he’s passionate about educating colleagues about the benefits of technology, and he’s focused on recruiting, attracting and developing the best engineering minds in the field.
“If you can’t change the culture, it doesn’t matter what technologies you have,” he says. “We need to change people’s mindsets first. We need to empower people to understand and embrace these new ways of working.”