About the plan
As part of Helping Britain Prosper, we believe we have a responsibility to help address some of the social, economic and environmental challenges that the UK faces.
We manage this through our Helping Britain Prosper plan. Launched in 2014 and revised annually, the Plan takes us beyond business as usual and focuses on the areas in which we can make the biggest difference.
We serve more than 26 million customers and more than 1 million businesses, but we want to go beyond business as usual and help address the social and economic issues that matter most to Britain – finding a home, saving for later life, supporting businesses, building digital skills, championing diversity, tackling social disadvantage, and sustainability.
Our targets are grouped in core themes, focusing on people, business, communities and the environment.
Being Responsible at our Core
Sara Weller, Independent Director and Chairman,
Responsible Business Committee